|
 DialVision
is a 100%
Web-based CIM application and
Telemarketing Software Dialer that
can be used by a call center or
department to manage Outbound
TeleMarketing campaigns.
It can also support Inbound
and
Blended campaigns.
Because it is written
in HTML, it is a thin-client application
requiring only the use of a Web browser
at the agent's workstation.
DialVision
Telemarketing Software can
be used:
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As
a traditional in-house system.
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Across
the Internet as an ASP
software solution.
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To
support remote agents.
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On
a single server supporting
multiple call centers across the
Internet.
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Telemarketing
Software Dialer
DialVision
utilizes Progressive Dialing,
sophisticated Next Call logic, and a
Telemarketing Software Dialer for
outbound campaigns to provide quality,
zero-abandonment calls to consumers and
businesses. To
download a White Paper comparing
Progressive Dialing to Predictive
Dialing, Click Here. MoonFire
has created interfaces for the following
PBX and Switch systems:
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Avaya
Definity
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Nortel
Meridian
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Toshiba
Strata CS
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Artisoft
TeleVantage (Open Communications
Alliance Partner)
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3Com
NBX (Contact Center Solutions
Provider)
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Altigen
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Cisco
CallManager
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