Customer Interaction Management (CIM) Provider
MoonFire Corporation, a fourteen year-old, privately held company, is a leading provider of CIM software. MoonFire's DialVision, application, a 100% Web-based product, was awarded the 1999 Product of the Year by Call Center Solutions magazine, the 2000 Product of the Year by Customer Interaction Solutions magazine, and the 2002 Product of the Year again by Customer Interaction Solutions magazine. View all of MoonFire's Awards.

The system provides call center technology for home-based agents and distributed call centers. MoonFire also makes the application available via it's ASP (application service provider) platform. The software is a core component and contains many of the functional requirements of a CRM application.

Experience in Sales, Software Development and Telemarketing Software
MoonFire is a customer-centric company with a strong reputation for reliable products and strong customer support. It has consistently been recognized by industry experts for its excellent software, received strong industry press and won numerous awards. The Company’s founders have used their extensive experience in sales, software development and the telemarketing software industry to develop the DialVision system.

Telemarketing Industry Leader
With the insight to see that Web-based services would eventually replace software as businesses’ preferred IT application systems, the company began over four years ago the development of its ASP service. It is now a telemarketing industry leader in the use of the Web for service delivery.

Telemarketing Software With Progressive Dialing
MoonFire entered the industry by offering fully-featured telemarketing software with Progressive Dialing to colleges and universities by installing its first version at Brigham Young University in 1994 with a 35-seat system. Now, more than 60 universities use DialVision.