| > |
You currently run a manual Call Center and
have someone who is effectively recruiting and motivating Agents. |
| > |
You believe you could be more productive with
an automated system. |
| > |
You are not in a position to hire Database and
Network Administrators. |
| > |
You are not in a position to invest in a
full-blown automated system. |
Solution – Rent DialVision
CIM Software via the Internet: |
| > |
You continue to provide the person to manage the
Agents
effectively. |
| > |
MoonFire will administer the Call Center
database at our headquarters. |
| > |
Your agents can access your database via the
Internet,
and interact with your customers. |
| > |
Your manager can access real-time statistics
and
historical reports. |
| > |
Transaction files can be provided for importing
back into
your host database, avoiding re-keying, or DialVision can
interface directly to your database. |
Problem: